Refund policy

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If something isn't right, here's how we can help.

Faulty or Dead on Arrival (DOA) items If your item arrives faulty or stops working within 30 days of delivery, contact us and we'll arrange a replacement or full refund at no cost to you.

Compatibility issues We strongly recommend verifying compatibility before ordering using the details on each product page. If you ordered the wrong interface type, we'll do our best to help - please contact us within 14 days of delivery.

Change of mind We accept returns within 14 days of delivery provided the item is unused, in its original packaging, and in resalable condition. Return postage costs are the buyer's responsibility.

How to start a return Email us at contact@wiredsupplyco.com with your order number and a brief description of the issue. We aim to respond within 1-2 business days.

Exclusions We cannot accept returns on items that have been installed, physically damaged after delivery, or returned without prior authorisation.